Privacy Policy

Weathershield Construction Services ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at weathershieldcs.com (the "Site"), contact us, or engage our services.

1. Information We Collect

A. Information You Provide

We collect information you voluntarily provide, including:

• Contact Information: Name, phone number, email address, and property address.
• Service Requests: Details about the services you're interested in, project scope, and scheduling preferences.
• Communications: Messages you send through our contact form, email, phone calls, or SMS/text messages.
• Financial Information: Payment details provided when engaging our services (processed securely through third-party payment processors).
• Insurance Information: Policy details you share for claims assistance purposes.

B. Information Collected Automatically

When you visit our Site, we may automatically collect:

• Device Information: Browser type, operating system, device type, and screen resolution.
• Usage Data: Pages visited, time spent on pages, referring URLs, and click behavior.
• IP Address & Location: Your approximate geographic location based on your IP address.
• Cookies & Tracking Technologies: See our Cookie Policy for details.

C. Information from Third Parties

We may receive information from third-party services such as advertising platforms, analytics providers, and our financing partner HFS Financial to improve our services and marketing.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule inspections or consultations.
• Provide, manage, and improve our construction and inspection services.
• Process payments and manage contracts.
• Assist with insurance claims documentation and coordination.
• Send service-related communications, including appointment reminders, project updates, and follow-ups.
• Send marketing communications (with your consent) via email, SMS/text, or direct mail.
• Analyze Site usage to improve user experience and content.
• Comply with legal obligations and protect our rights.

3. SMS/Text Messaging Consent & Policy

By providing your phone number and opting in to receive SMS/text messages from Weathershield Construction Services, you consent to receive text messages related to:

• Service Communications: Appointment confirmations, scheduling reminders, project updates, and inspection notifications.
• Marketing Messages: Promotional offers, seasonal maintenance tips, and special financing opportunities (only if you have opted in to marketing messages).

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, SMS platforms, email marketing tools, analytics providers, CRM systems).
• Financing Partners: HFS Financial, when you apply for or inquire about financing options.
• Insurance Companies: When assisting with your insurance claims, with your authorization.
• Legal Compliance: When required by law, subpoena, court order, or to protect our legal rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project records, contracts, and warranty documentation are retained for a minimum of 7 years in accordance with Florida construction industry requirements.

7. Your Rights & Choices

Depending on your location, you may have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal retention requirements.
• Opt-Out of Marketing: Unsubscribe from email marketing by clicking the "unsubscribe" link in any marketing email. Opt out of SMS by replying STOP.
• Do Not Sell: We do not sell personal information. If this changes, we will provide an opt-out mechanism.

To exercise any of these rights, contact us at info@weathershieldcs.com or (813) 492-6940. We will respond within 30 days.

8. Children's Privacy

Our Site and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will promptly delete it. If you believe a child has provided us with personal information, please contact us immediately.

9. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information. To make a CCPA request, contact us at info@weathershieldcs.com.

10. Third-Party Links

Our Site may contain links to third-party websites and services, including HFS Financial and social media platforms. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date. Your continued use of our Site or services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, contact us:

• Weathershield Construction Services
• Phone: (813) 492-6940
• Email: info@weathershieldcs.com
• Serving Tampa Bay & Surrounding Areas
• FL License #CGC1509568